Overview

A Professional Services Consultant will play a key role on the delivery process by implementing Esker’s on Demand cloud SaaS solutions and overall create a successful consulting relationship with clients. The PS Consultant contribution is focused on understand business process automation needs and make them fit with clients’ expectations by demanding and time-sensitive projects, requiring the best and the brightest in the industry.

Main Responsibilities:

Consulting:

- Learn and keep updated about Esker solutions in order to offer the best service performing the last innovated features and looking for the enhancement of them.

- Work as part of a team following the stages designed in collaboration with the rest of roles like Engagement Managers or Architects.
- Utilize a variety of technologies to extend standard functionality of Esker solutions such as background logic, end-user interface, reports and workflow to meet client business requirements.
- Understand business objectives in order to connect Esker solutions with customers’ needs.
- Work closely with customers to define requirements, test the application end to end and train end users as well as provide all the assessment needed.
- Document product configurations and custom development for customers or internal stakeholders (CX,ESS) helping in reporting needs.
- Trouble-shoot issues that arise in the course of configuring solutions and ensure these are resolved to the satisfaction of the project manager. Work with Sales, Research & Development (R&D), Customer Experience (CX) and Esker Solution Support teams.
- Identify improvements to our solutions, processes or supporting documentation.
Technical:
- Participate in planning and scoping of the project as well as in the Increment Planning Workshop by providing
the technical knowledge. Supporting the solution design, effort estimation, and project planning
- Implement Esker’s on Demand cloud SaaS solutions making real the project built by running and setting in process the different development stages.

- Responsible of solution’s configuration providing structure and standardization, taking care of proceduresand ensuring the quality of the final product. 

- Prepare solution’s installation taking into consideration possible technical issues and solutions to manage them.
- Take to production the solution according with customer’s needs and ensuring that it will work with all the features planned and under conditions agreed.
- Create and execute test cases to validate development and product configurations that help to ensure the functionalities will run under expected.
- Develop or configure Esker solutions to integrate with customer ERP systems or custom external applications

Essential Experience:

- Understand and be able to consult on Procure to Pay and/or Order to Cash business processes
- Demonstrated solution knowledge (for P2P this is minimal level of accounting/finance experience and for O2C this is minimal level of sales order entry experience).
- 3+ years of experience as functional and technical expert administrating these processes and/or ERP related ones
- 3+Experience in delivering projects and pulling things together to meet end-results on time
- 5+ years of experience in software development and package implementations preferably either in a software company, system integrator or in house.
- Experience defining and developing business requirements and functional specifications.
- Lead internal and customer facing demonstration of solution and any custom development
- Exposure with: JavaScript, XML, JSON, relational databases (Oracle, SQL Server)
- Experience in: Automated unit tests, C#, Git, SOAP, REST, TypeScript, Webservices
- Understanding and business knowledge of Enterprise Resource Planning (ERP) a SAP, Oracle, JDE
- Object-oriented programming
- Understanding and business knowledge, bookkeeping of accounting and finance mandatory
- Familiar with different ERP systems (e.g. SAP FI/MM, Oracle) in order to integrate our solutions with them
- Working in international projects in a multicultural team
Education:
- Bachelor’s degree preferably in computer science or engineering
- Knowledge in Procure to Pay and/or Order to Cash business processes is a plus
SAP
- English and Spanish, professional level
- French is a plus
Competencies:
- Strong customer orientation skills focused on external customers and any other stakeholder part of the project
- Excellent verbal, written communication, interpersonal and presentation skills
- Business vision able to understand and connect Esker solutions and customer’s needs
- Ability to work as part of a team or independently to meet project goals
- Ability to work well with other departments and varying levels of management
- Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
- Solving-issues profile able to identify needs and solutions by assess different customers’ scenarios
- Adaptability to understand possible unexpected changes
- Analytical thinking as working method
- Able to work with autonomy based on a guidance and procedures
- Willing to provide proposals to improve technical aspects, procedures or methodology
- Focused on quality to ensure Esker standards gets appropriately
- Learning orientated and open minded
- Ability and flexibility to travel (domestic and/or international)

What we offer you - #PositivelyFulfilled

🌍 An international environment

🤸 An agile organization

💻 Flexible working hours and flexible workplace

🏖️ 23 days of vacation and 1 day / year of seniority is added up to a maximum of 30 days/year

🏋️Private Health Insurance

🥗Meal Tickets

💰 Stay active: Take advantage of our flexible remuneration plan

✈️ Full onboarding including a stay at our Lyon headquarters.

🤝 Volunteer on your CSR day